Tiflosystem

Technology that helps

Website, eCommerce, Vocal Assistant & AI

For Tiflosystem, an Italian company that has been offering solutions since 1987 to facilitate the daily lives of people with visual disabilities, we designed the e-commerce platform.

The challenge? In a single word: accessibility. Et voilà, it was not easy, but for Tiflosystem we created a site navigable via screenreader, written in an inclusive language and usable by any user thanks to the implementation of voice-assisted navigation. By holding down shift, the audio is detected and, by means of a Google dialogue flow management tool, we are able to give different vocal answers or direct the user within different pages.

The entire digital experience has a precise focus on inclusion: the Tiflosystem website was designed with a simple, inclusive, and easy-to-navigate interface for all users.

In order to build a timely experience with respect to user needs, in addition to following the accessibility guidelines and regulations – which were extensively explored in the research phase – the front end was developed following subsequent tests with end users.

Website

For the Tiflosystem website, we did not content ourselves with working on the interface, but added a boost of technological support through a search system – based on AI – capable of handling voice commands and simplifying the analysis of the information offered by the site. And that’s not all: we integrated an important innovation for the digital sector, enabled by the use of Jamstack thinking and the vue.js-based frontend: a voice chatbot built by integrating Google Speech APIs for listening/reading + Algolia APIs for search, capable of guiding a navigation completely based on voice command.

Other projects that may be of interest