Tiflosystem

The challenge? In a single word: accessibility. Et voilà, it was not easy, but for Tiflosystem we created a site navigable via screenreader, written in an inclusive language and usable by any user thanks to the implementation of voice-assisted navigation. By holding down shift, audio is detected and, by means of a dialogue flow management tool from Google, we are able to give different vocal responses or direct the user within different pages.

In order to build a timely experience with respect to user needs, in addition to following the accessibility guidelines and regulations – which were extensively explored in the research phase – the front end was developed following subsequent tests with end users.

For the Tiflosystem website, we did not content ourselves with working on the interface, but added a boost of technological support through a search system – based on AI – capable of handling voice commands and simplifying the analysis of the information offered by the site. And that’s not all: we integrated an important innovation for the digital sector, enabled by the use of Jamstack thinking and the vue.js-based frontend: a voice chatbot built by integrating Google Speech APIs for listening/reading + Algolia APIs for search, capable of guiding a navigation completely based on voice command.